Tag: Error

“Can’t Open QuickBooks” Error on Windows 10

| November 20, 2017

In some new installations of CCRQInvoice and CCRQBOM on Windows 10 systems, users may be confronted with the following error: If you click OK here, you may see this startup menu (sometimes after a long delay): And if you click the Currently Open Company button you may get a further error message: This can be very frustrating and sometimes difficult to resolve. […]

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The QuickBooks Administrator has not given permission

| November 3, 2017

In some cases, when you start a CCRSoftware product you may see an error message similar to the following: Cannot open company file (Session:1009,0) Cannot open this QuickBooks Company. This application does not have permission to access this QuickBooks company data file. The primary issue here is that the QuickBooks admin user has not given […]

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Object reference not set to an instance of an object

| November 2, 2017

Sometimes people run into this cryptic error message, “Object reference not set to an instance of an object” This is confusing, and uninformative. What happens is that you are running into some error, such as the Cannot open/create a parameter file error, and then clicking the “Continue” button to move on. Because of the first […]

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Access to the path is denied

| November 2, 2017

Sometimes when you switch Windows user accounts you will get an error similar to the following: Access to the path ‘C:\ProgramData\Computer Consulting Resources\CCRQBOMLog.txt’ is denied. The specific file name depends on the CCRSoftware product that you are using. This txt file is the diagnostic log that CCRSoftware programs create on your local drive. The first […]

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QuickBooks 2016 R7 Permission Error

| November 2, 2017

There are multiple reasons that you can get an error saying “Cannot open company file”, with a detail of “Common open this QuickBooks Company”. With the release of QuickBooks 2016 R7, Intuit has changed security access and you have to update your QuickBooks preferences for an add-on program to be able to access your file. […]

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Revoked Certificate Errors

| November 1, 2017

QuickBooks may display an error when you start a CCRSoftware product, “Application with Revoked Certificate”, similar to the one shown here. This error prevents you from running the program. Note that if you try to run the CCRSoftware product again, after this, you may get a different error (probably something about the admin not giving […]

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Cannot open this QuickBooks Company (multiple instances)

| November 1, 2017

This can be one of the more frustrating errors, “Cannot open this QuickBooks Company”. Why not? If you look at the details of the error message one of the common issues you will see is the following: The application trying to connect to QuickBooks is not supported while multiple instances of QuickBooks are running. (80040438) […]

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CCRQInvoice and QuickBooks Permissions

| November 1, 2017

If you use user accounts in QuickBooks and limit user permissions (and you should!), you need to provide users of CCRQInvoice with a basic set of permissions. It can be a bit confusing, because of the odd way that Intuit has configured things in QuickBooks. Here’s the basic permissions that you need to be able […]

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Error "Cannot update, can’t find the record"

| November 1, 2017

With CCRQInvoice you may see an error in the “processing results” window as follows: Cannot update, can’t find the record, possibly deleted by another user? (3120) There are two reasons why you would see this. First, the obvious. You “loaded” an invoice into CCRQInvoice, and then before you could click the “process” button, another user […]

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