CCRSoftware Support / Tutorials
CCRSoftware support (including tutorials) is available though our Support Portal. We will provide registered product users, and users of trial versions of our software, with a reasonable amount of free technical support via email for our products through this system.
What is a "reasonable amount"? Well, if you are asking us to train your staff, reinstall the software multiple times, or teach you how QuickBooks works, that goes beyond what we would normally provide for free. For these situations we may charge an hourly fee (paid in advance) - we'll tell you up front if what you are asking about is a for-fee service, before you incur any charges.
Once you have registered a copy of any CCRSoftware product you are eligible for product
updates at no additional charge for as long as you are
using the product. This does not guarantee that the product will
be updated, nor does it guarantee that the product will remain
compatible with future updates of the operating environment
(such as Microsoft Windows) or products that it integrates with
(such as QuickBooks).